Privacy Policy

At AISTEE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services.

Information We Collect:

We collect only the information necessary to fulfill your orders, provide customer support, and improve your experience with AISTEE. This may include:

  • Personal Information: Your name, email address, shipping address, billing address, phone number, and any other information you provide directly to us.
  • Order Information: Details about the products you purchase, including transaction IDs and purchase history.
  • Usage Information: Information about how you interact with our website or app, such as pages visited, products viewed, and actions taken. This may include IP address, browser type, and device information.
  • Cookies and Similar Technologies: We use cookies and similar technologies (like pixel tags and web beacons) to collect information about your browsing activity. This helps us personalize your experience and improve our services. This information is generally anonymous.

How We Use Your Information:

We use your information for the following purposes:

  • Order Fulfillment: Processing and shipping your orders, providing order updates, and handling returns or exchanges.
  • Customer Support: Responding to your inquiries, resolving issues, and providing assistance.
  • Personalization: Recommending products, tailoring your experience, and providing personalized offers.
  • Marketing: With your consent, we may send you promotional emails or messages about new products, special offers, or other information we think you may find interesting. You can opt out of these communications at any time.
  • Analytics: Analyzing website usage, identifying trends, and improving our services.
  • Legal Compliance: Complying with applicable laws and regulations.

Information Sharing:

We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information with the following categories of third parties:

  • Service Providers: We may share information with third-party service providers who assist us with payment processing, shipping, marketing, analytics, and other services. We ensure these providers are contractually obligated to protect your information.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking:

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.

Your Choices:

You have the following choices regarding your personal information:

  • Access and Correction: You may access and update your personal information through your account settings or by contacting us.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

Children's Privacy:

Our services are not intended for children under the age of 15. We do not knowingly collect personal information from children under 15.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at admin@aistee.com